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General Cargo

Customs – General Cargo

Make trouble-free customs clearance your new normal.

Our compliance-driven, customs brokerage experts can assist customers by expediting any type of cargo through the rigorous and complex customs process. 

We know the ins and outs of a range of imports

As a single-source, total supply chain solutions provider, we have developed ways to more efficiently manage the import of all goods from basic consumer goods to more complex medical equipment and supplies. Our in-depth knowledge of various industry segments sets us apart from the competition.

Make customs one less thing you have to worry about

Our experienced customs brokerage team is prepared to answer questions about basic tariff classifications; duty preferential treatment opportunities; and requirements of U.S. governmental agencies that include the Alcohol and Tobacco Tax and Trade Bureau (TTB), the United States Department of Agriculture (USDA), the Department of Transportation (DOT) and more.

Services Offered

Our specialized customs brokerage team can provide trade, security and U.S. Customs compliance consulting for import and export customers who need assistance moving cargo throughout the supply chain. As your broker, we act as a liaison between you and various government agencies, making it easier to comply with complex legislation and reduce cargo delays and costs associated with non-compliance to customs clearance regulations. With one single point of contact, we offer:

  • Import Customs Requirements / Commodity Import Regulations Reviews
  • Customs Valuation Inquiries
  • Assistance with Free Trade Zones, Special Regimes and Trade Preferences
  • Industry Best Practices for Increased Efficiency / Alternatives
  • Guidance for Various Governmental Initiatives (ACE / ISF / C-TPAT)
  • Educational Seminars, New Import Initiative Rollout & Self-Audit Programs
  • Special Trade Preference Programs (CAFTA / HOPE / NAFTA)
  • Tariff Classification and Binding Ruling Assistance
  • Duty Refund Protest Processing (CF19 / SIL/ PEA)
  • Automated Trade Services / EDI Capabilities
  • Majority of imports cleared via electronic system before arrival
  • Electronic entries filed at any U.S. port, regardless of physical office location
  • Paperless cargo pre-clearance

Required Documentation

  • ISF (Importer Security Filing) 10+2, 24 hours prior to container loading the vessel at port of origin (Ocean cargo only). 
  • Legible copy of the Bill of Lading or Airway Bill
  • Notify Party must state Crowley
  • Commercial Invoice (must include the following)
  • Port of Entry
  • Shipper Name & FDA Registration number
  • Receiver Name
  • Description of Merchandise
  • Quantity: weight & measures
  • Purchase price in currency of sale
  • Country of Origin
  • If product is for consumption or otherwise

Depending on the commodity and Country of origin, there may be other required documents. Contact us at (305) 471-8989 for additional information.

Get In Touch With Our Team of Experts