Customs Clearance


We understand that when you’re in the business of fresh, your supply chain never sleeps. As an extension of your supply chain, we work around the clock, 24/7, to meet the requirements of the demanding produce industry. We offer all of our customers a single point of contact for their import needs in order to facilitate quick and easy service. Together with our continuously expanding network of industry partners, we are committed to providing a customized level of service and expertise unmatched by anyone in the industry.

Allow our experienced team to guide you through the intricacies of the customs entry process including regulatory compliance to ensure your cargo clears fast, 24 hours a day – 7 days a week. We offer:

Compliance Consulting and Regulatory Guidance

Our specialized customs brokerage team can provide trade, security and U.S. Customs compliance consulting for import and export customers who need assistance moving cargo throughout the supply chain. As your dedicated broker, we act as a liaison between you and various government agencies, making it easier to comply with complex legislation and avoid customs problems. Crowley’s dedicated focus on compliance management helps to reduce cargo delays and costs associated with non-compliance to customs clearance regulations. We offer:

  • Import Customs Requirements / Commodity Import Regulations Reviews
  • Customs Valuation Inquiries
  • Assistance with Free Trade Zones, Special Regimes and Trade Preferences
  • Industry Best Practices for Increased Efficiency / Alternatives
  • Transportation Support (Trucking, Warehousing and Logistics Services; Ocean Cargo Service)
  • Guidance to Various Governmental Initiatives(ACE / ISF / C-TPAT)
  • Internal Educational Seminars, New Import Initiative Rollout & Self-Audit Programs
  • Special Trade Preference Programs (CAFTA / HOPE / NAFTA)
  • Tariff Classification and Binding Ruling Assistance
  • Duty Refund Protest Processing (CF19 / SIL/ PEA)
  • Automated Trade Services / EDI Capabilities
  • We can provide expertise on the following U.S. Government agencies’ rules and regulations for clearing imported international cargo:
  • FDA – U.S. Food and Drug Administration
  • FSVP – Foreign Supplier Verification Programs FAQs
  • 21 CFR 101  – FDA food labeling regulations
  • CFSAN/FDA  – Center for Food Safety and Applied Nutrition
  • CBP – U.S. Customs and Border Protection
  • USDA – U.S. Department of Agriculture
  • USDA/AMS – Agriculture Marketing Service
  • FWS – U.S. Fish and Wildlife Service
  • FMSA – The FDA’s Food Safety Modernization Act
  • C-TPAT – Customs-Trade Partnership Against Terrorism (CUSBRO00296)

Nationally Authorized Automated Remote Location Entry Filer

  • Majority of all imports cleared via electronic system before arrival.
  • Can file entry at any port within the U.S. electronically regardless of physical office locations.
  • Electronic and Efficient Paperless Cargo Pre-Clearance

Duty Classification & Preferential Trade Agreement Assistance

First-Time & Foreign Importer Setup

Import Alert Removal Guidance

Air Asparagus Per Box Program

Fresh & Frozen Seafood Importation Program

CBP/AQI Clearances

Fumigation Coordination

Highly Mobile Actionable Pest (HMAP) Refrigerated Pest Control Services FDA Prior Notice / Cargo Release

USDA Inspection Coordination / Release

Importer Security Filing Rapid Self Filing

In-Bond / In-Transit Cargo Management

Inspections / Examination Tracking Updates

Duty Drawback Processing and Entry Reconciliation

Transportation Coordination and Delivery Assistance

All Risk Cargo Insurance

The following documentation (in English) is required for all Customs Entries:

  • ISF (Importer Security Filing) 10+2, 24 hours prior to container loading the vessel at port of origin (Ocean cargo only). 
  • Legible copy of the Bill of Lading or Airway Bill
  • Notify Party must state Crowley
  • Commercial Invoice (must include the following)
  • Port of Entry
  • Shipper Name & FDA Registration number
  • Receiver Name
  • Description of Merchandise
  • Quantity: weight & measures
  • Purchase price in currency of sale
  • Country of Origin
  • If product is for consumption or otherwise

Depending on the commodity and Country of origin, there may be other required documents. Contact us at (305) 471-8989 for additional information.