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Customer Success

Crowley successfully shipped six oversized, overweight Canadian wind turbine blades from Port Everglades, Fla., to Limon, Costa Rica.


Customer Success: Costa Rica Wind Turbine

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In August of 2007, when Hurricane Dean battered Jamaica with 150 mph winds that left a swath of destruction, we were ready to answer the call.


Customer Success: USAID

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Customer Success: Frenchman’s Cove St. Thomas
More and more new resorts are popping up throughout the Caribbean. But unlike construction on the U.S. mainland, building a resort on these islands represents a logistical dance that must be choreographed months or even years in advance. After all, when you’re 1,000 nautical miles from the nearest lumberyard, running short of plywood is no […]
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Customer Success: American Petroleum Tankers
Today’s challenging economic climate has only reinforced the need for businesses, including shipping companies, to operate at maximum efficiency, while maintaining a commitment to safety and environmental awareness. Faced with this new financial reality, many ship owners have decided to divest themselves from the ship management business, instead looking for partners in whom they can […]
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Customer Success: ATB and the Oil Pollution Act of 1990
As part of the Oil Pollution Act of 1990, older, single-hulled petroleum transport vessels have been gradually phased out in favor of double-hulled vessels that reduce the risk of environmental disasters. As part of our constant push for product innovation, we developed and have been continually refining our Articulated Tug Barge (ATB) design, working to […]
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Customer Success: Ocean Rangers
Of the 1.5 million tourists that visit Alaska annually, 60 percent make the trek on board the 27 cruise liners scheduled for the state’s ports. With an influx of so many ships and people each season, Alaska voters passed a ballot measure in 2006 that outlined regulations that protected the state’s wildlife and waterways from […]
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Customer Success: Costa Rica Wind Turbine
Crowley successfully shipped six oversized, overweight Canadian wind turbine blades from Port Everglades, Fla., to Limon, Costa Rica. Crowley transported the blades quickly and safely on board the Lift-on/Lift-off (Lo/Lo) vessel Stadt Emden, an often overlooked solution for break-bulk shipments. The decision to move this cargo via a Lo/Lo vessel instead of a traditional Roll-on/Roll-off […]
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Customer Success: Fresh Flower Warehousing, Order Fulfillment
In advance of Valentine’s Day 2014, CrowleyFresh fulfilled over 17,000 custom floral orders – amounting to 100,000 boxes of fresh flowers from Colombia and Equador — for a major supplier serving customers across the United States. This marked the third year that cold-chain warehouse and logistics services were jointly offered by the company to the […]
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Customer Success: BP Northstar Sealift
Crowley delivered BP’s Northstar Operations Center, which was made up of two pieces and weighed more than 3,511 tons, from McDermott Shipyards in Amelia, La., to Northstar Island in Alaska. The sealift required modifying the barge 455-3 to carry the cargo through the Panama Canal before transiting up the West Coast to Alaska, where Northstar […]
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Customer Success: USS Iowa Tow
Set to become an interactive naval museum, the retired USS Iowa, which was a fully operational battleship through World War II, the Korean War and the 1980s, required relocation from San Francisco to its new home in the Port of Los Angeles. The ship’s custodian, the Pacific Battleship Center, engaged Crowley for the job (a […]
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Customer Success: Alaska Sealift 2010 – Eni
Two of Crowley’s high-deck strength barges, 455-3 and Marty J, towed by tugs Warrior and Commander, transported processing and utility modules, and other smaller structural components more than 8,000 miles from Gulf Island Fabricators in Houma, Louisiana, to Point Oliktok in Kuparuk, Alaska.  The modules and components, each weighing nearly 4,000 tons, will support Eni’s development of the Nikaitchuq oil field. […]
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Customer Success: USAID
During the late summer and early fall, Crowley’s Carlos Rice keeps one eye glued to the TV and the other on the phone. With hurricane season usually in full swing, he and his team are frequently called on to collaborate with USAID to assemble and often deliver life-saving supplies to islands throughout the Caribbean, usually […]
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Customer Success: Raising The Costa Concordia
Described as the largest, most technically demanding wreck removal operation ever attempted on a ship of its size, the wrecked Costa Concordia cruise liner was successfully removed from the Italian shoreline in July 2014. After the wreck, vessel owners, alongside others on a review board, began evaluating proposed salvage plans from more than 10 of the most […]
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Customer Success: Angola Beach Landing
Crowley safely completed the transport of oversized modules and support accessories from Houston, Texas, to the Cabinda Gas Plant, a destination located nearly three miles inland in the Cabinda Province of Angola, West Africa. The sealift’s four-vessel fleet included large (400-foot by 100-foot) barges paired with powerful ocean-going tugs, small lighter tugs to assist in […]
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Customer Success: Haiti Earthquake Relief
In the aftermath of the massive Haitian earthquake in January 2010, clearing debris out of the devastated Port-au-Prince Harbor was just the beginning. There were still millions of people living without food, water or shelter. The need for relief supplies wasn’t something that could be measured in days — each hour the situation was becoming […]
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Customer Success: Alaska Sealift DOYON
In 2010, Crowley’s high-deck-strength series deck barges, 455-8 and 455-7, delivered a DOYON drill rig to Prudhoe Bay, Alaska, to support BP’s North Slope drilling operations. The rig, which is capable of working efficiently in extreme arctic conditions, was originally loaded on the sister barges in the Columbia River in Vancouver, Washington, and were towed to the site […]
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Customer Success: Orlan Tow Project
On three separate occasions, Crowley successfully towed Orlan, a 312-foot concrete island drilling structure (CIDS), for drilling projects in Russia. The Orlan has a 34-foot draft and consists of four basic components – a steel mud base, a concrete brick caisson, and two steel deck barges on which the drilling rig, support equipment, and quarters […]
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Customer Success: Parker Drilling AADU Sealift
Crowley’s Solutions group was hired by Parker and BP to move two Arctic Alaskan Drilling Units (AADU), collectively weighing more than 10,000 tons, from Vancouver, Wash., to Prudhoe Bay, a trip of more than 3,000 miles. Both modules were loaded onto the heavy-strength deck barge, 455-5, for tow from the Columbia River to the North […]
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Customer Success: Peregrino Oil Field in Brazil
In late 2009 and early 2010, Crowley had the opportunity to transport oversized offshore equipment and drilling packages to Peregrino oil field in Brazil, located more than 50 miles offshore east of Rio de Janeiro. The production platform, jackets, and packages were loaded on six barges in Ingleside, Texas, and were transited over a period […]
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Customer Success: Global Ship Management
Global Industries constructed and launched two of the first deep-water, derrick pipe-laying vessels of their kind to install offshore platforms, build and lay deep-water pipelines, install subsea infrastructure and decommission offshore facilities worldwide. The vessels, the Global 1200 and Global 1201, delivered in 2010 and 2011 respectively, are large enough to house more than 260 […]
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