Vendors & Suppliers: Business with Crowley - Crowley

Vendors / Suppliers

Doing Business With Crowley

Welcome to Crowley.

Crowley seeks to do business with ethical, reputable, innovative suppliers that provide high quality and cost effective approaches to meeting and exceeding our customer’s expectations. Evidence of questionable behavior can be communicated confidentially to Crowley via its Ethics Hotline at toll free within the U.S., Puerto Rico, U.S. Virgin Islands or Canada. Dial 1 (888) 371-4682.

As 2018 progresses, Crowley will be implementing a new enterprise resource planning (ERP) solution, the Oracle Cloud Fusion system. This system will, among other things, enhance our ability to manage financial transactions, including helping make our interactions with business partners like you more efficient. This is the beginning of a phased implementation. Certain Oracle modules will come online in mid-2018, while others will go live by the end of this year as well as in 2019.

While we are still determining significant details and procedures for the new system, we want to share some improvements and changes that will affect you down the road. The new system will:

  • Specify the information needed on a supplier invoice to be processed for payment;
  • Ensure all invoices are supported by and referenced to Crowley Purchase Orders;
  • Redefine, if necessary, how supplier invoices are formatted to be recognized by OCR (Optical Character Recognition); 
  • Explore Evaluated Receipt Settlement processing to eliminate invoices altogether, where appropriate.

Vendor / Supplier Account Update

We are committed to continuing to communicate with you to provide more details about our new system as determinations are made this year. As part of those efforts, we need your help by providing us with the name of the best person in your organization to contact regarding these changes as well as an email address to receive future notifications.
We look forward to sharing more information with you in the near future, so please stay tuned.

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