The Oracle supplier portal is a cloud-based tool that allows you to access and interact with Crowley. The portal will allow you to own your supplier information, respond to bids, submit invoices, check invoice statuses, and more.
Why is Crowley using this portal?
Crowley’s digital transformation program continues to focus us on driving value through technology to benefit our suppliers, our customers, and employees. This digital transformation will help us realize growth and efficiency with faster processing through automation and will improve our data and analytics capabilities. This Supplier Portal creates an integrated source to pay process between both our businesses.
What benefits will we see as a Supplier?
Increased visibility of your purchase orders and invoices Reduction of paperwork and emails, centralized location for RFPs and bid responses Access to update and maintain your business info, including contacts and banking info
Do I need special hardware or software to use Crowley’s Supplier Portal?
No special hardware or software needed. The supplier portal is a cloud-based solution. You will need access to a laptop or desktop computer, internet access, and an up-to-date web browser to use the Supplier portal. You also need a valid email address to receive notifications.
How do I change my company details?
Log in to your account on the Supplier Portal and go to “Manage Profile”. Depending on your role for your account, you will be able to update profile information.
How do I change my banking information in Crowley’s Supplier Portal?
If you have the appropriate role in the portal, you can request to change your banking information by using the Manage profile section. We subject these requests to thorough checks to verify the request is valid before approving it in our systems.
How do I register with Crowley?
First, please read through the roles below and get the appropriate person at your organization to fill the Administrator role. This could be a financial controller, accounting person, or someone that can answer financial questions about your organization. Once you identify this person, the administrator should use this link to register with Crowley. Follow all the prompts and hit submit at the end. · Administrator: Manages the profile information for the supplier company. Primary tasks including updating supplier profile information and requesting user account to grant employees access to the supplier application. · Accounts Receivable Specialist: Manages invoices and payment for the supplier company. Primary tasks include submitting invoices as well as tracking invoice and payment status. · Bidder: Sales representative from a potential supplier responsible for responding to requests for quote, requests for proposal, requests for information and reverse auctions. · Customer Service Rep: Manages inbound purchase orders and communicates shipment activities for the supplier company. Primary tasks include tracking, acknowledges or requests changes to new orders. · Inventory Manager: Responsible for managing your organization’s inventory process control from beginning to end. Monitors available supplies, materials and products · Sales Representative: Manages agreements and deliverables for your organization. Primary tasks include acknowledging or requesting changes to agreements in addition to adding catalog line items with pricing.
I’ve registered, now what?
Once we have verified the information provided, we will review your information. Upon validation, you will become a Prospective Supplier.
My registration was rejected, what do I do now?
Please read the email and note if we needed more information to complete your registration.