As Tropical Storm Irma continues her north/northwest movement through Florida, Georgia and Alabama, we are happy to report that some of our operations have returned to normal. However, we are continuing to experience disruptions beyond our control with many of our services throughout the southeastern U.S. and the Caribbean Basin, including Central America.
Safety is Crowley’s No. 1 core value, and as such our Emergency Management team continues to closely monitor both Tropical Storm Irma and Hurricane Jose. We continue to take all appropriate steps to ensure the safety of personnel, including our mariners, all of our vessels and your cargo. We are beginning assessments of our affected facilities as it is safe to do so.
The Port of San Juan, PR, is open and our logistics facilities are operating as normal.
Hurricane Irma’s impact on the Leeward Islands, the British Virgin Islands and the U.S. Virgin Islands continues to be assessed. The St. Croix facilities are fully functional. Transport and logistics services to St.Thomas have now been established from our U.S. and San Juan, PR, terminals.
In Jamaica, Haiti and the Dominican Republic, our terminals and offices are operating normally. Cuba offices continue to be closed until further notice.
The port of Port Everglades, FL, is currently closed. Our Port Everglades terminal, Miami offices and warehouses are currently closed. Assessments will be done as soon as authorities determine it is safe for personnel to enter the facilities.
The port of Gulfport, MS, is currently operating under Condition X-Ray. We will continue to monitor developments with the port.
The port of Jacksonville, FL, is currently closed. Crowley’s Jacksonville terminal, offices and warehouses are closed today. Our Customer Support Center continues to be available during normal business hours.
All FEC rail operations remain closed and assessments are underway. The Jacksonville rail operations are closed until the storm has passed and safe assessments have been completed.
We will continue to update you as port conditions change and as the storms’ trajectories continue to develop. For the latest information on our sailing schedule, please visit Crowley.com.
If you have any questions, please contact your sales representative or the Customer Service Department at 1-800-276-9539.
Thank you for your continued support and please stay safe during Tropical Storm Irma and Hurricane Jose.