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Hurricane Irma Weather Update #9


As Hurricane Irma, now a strong Category 3 hurricane, continues to track towards Florida, we are seeing disruptions beyond our control with many of our services throughout the Caribbean Basin, including Central America.  However, we can report that some of our operations are returning to normal.

Safety is Crowley’s No. 1 core value, and as such our Emergency Management team continues to closely monitor both Hurricanes Irma and Jose.  We are taking all appropriate steps to ensure the safety of personnel, including our mariners, all of our vessels and your cargo.  We are coordinating with our vessels to review their routes and plans to keep them well clear of the storms. Our Crowley team has made appropriate preparations at shore-side facilities to protect the safety of personnel, equipment and cargo.

The Port of San Juan, PR is now open to inbound and outbound vessel traffic.  Our San Juan terminal and logistics facilities resumed normal operations yesterday, Friday, September 8th.    

Hurricane Irma’s impact on the Leeward Islands, the British Virgin Islands, and the U.S. Virgin Islands continues to be assessed.  The US Coast Guard has indicated that vessels can come in to St. Thomas during daylight hours only and Crowley has already started to move emergency supplies.  The St. Croix facilities are fully functional.

In the western Caribbean, as of this morning, Jamaica, Haiti, and the port of Rio Haina, as well as our terminal and offices in the Dominican Republic are operating normally.  Cuba offices continue to be closed until further notice.

The port of Port Everglades, FL, is currently closed.  Our Port Everglades terminal, Miami offices and warehouses will remain closed through the weekend.

The port of Jacksonville, FL is currently under Condition Yankee and it is expected to establish Condition Zulu at 2000 EST tonight, at which time all operations will cease.  Crowley’s Jacksonville terminal, offices and warehouses are closed and will remain closed through Monday, September 11th.  However, our Customer Support Center will be available on Monday during normal business hours.

All FEC rail operations in and out of Florida have been suspended until further notice.  CSXT has discontinued accepting traffic destined to FEC locations.  The Jacksonville rail operations are expected to close at 1700 EST today, Saturday, September 9th.

We will continue to update you as port conditions change and as the storms’ trajectories continue to develop.  For the latest information on our sailing schedule, please visit

If you have any questions, please contact your sales representative or the Customer Service Department at 1-800-276-9539.

Thank you for your continued support and please stay safe during Hurricanes Irma and Jose.