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Crowley Receives Prestigious Toyota Logistics Service Awards for Outstanding Customer Service and Quality for Fourth Consecutive Year

(Jacksonville, Fla.; April 7, 2005) – Toyota Logistics Services recently presented Crowley Liner Services with its prestigious Awards of Excellence in Customer Service and Quality for 2004. It was the fourth consecutive year the company has received such recognition from Toyota.

Bill Pennella, vice chairman and executive vice president of Crowley Maritime Corporation, and John Douglass, senior vice president and general manager of Crowley’s Puerto Rico and Caribbean liner services group, accepted the awards during a dinner ceremony in Scottsdale, Ariz., at which Toyota Logistics recognized all of its logistics partners, including ocean, truck and rail providers for extraordinary service over the past year.

During the awards ceremony, Allan DeCarr, Toyota Group vice president, expressed the company’s appreciation for all of Crowley’s outstanding efforts in 2004. Crowley is the exclusive carrier for Toyota vehicles between the United States and Puerto Rico.

“Toyota takes quality and service very seriously as do we, making it a healthy partnership that has grown over the years,” said Douglass. “We appreciate their recognition of our efforts and the customer-oriented focus of our associates.”

Crowley Liner Services, headquartered in Jacksonville, Fla., is a subsidiary of Oakland-based Crowley Maritime Corporation and is part of its liner segment. The corporation, founded in 1892, is primarily family- and employee-owned, and is engaged in worldwide logistics, liner services, contract towing and transportation, energy support services, ship assist and escort services, vessel management and petroleum and chemical marine transport. Additional information about Crowley its subsidiaries and business units may be found on the Internet at

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