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Crowley Appoints Susan “Suz” Michel Vice President of Human Resources and Learning

Crowley Maritime Corp. announced today that company veteran Susan “Suz” Michel has been appointed vice president of human resources and learning in a strategic move that will bring all aspects of human capital management under her leadership – from talent acquisition to training and professional development to long-term employee retention.


Michel joined Crowley in 2004 and most recently served as vice president of organizational development and change leadership. She will remain based in Jacksonville and continue to report to Carl Fox, senior vice president of corporate services.

In her new role Michel will oversee all aspects of human resources including talent acquisition, employee onboarding, training and professional development, benefits, compensation, employee retention, oversee facilities, office services and travel. She will continue to lead people development and learning, organizational development and change leadership.

“Suz will bring a holistic view and management style to human capital management,” said Fox. “This is precisely what we need as we strengthen our high-performance teams and continue to make Crowley a great place to work.”

In 2004, Michel joined Crowley in a safety, security, quality and environmental stewardship (SSQE) role focused on regulatory safety training. In 2011, she was promoted to vice president of safety and learning. During her tenure with Crowley, Michel has been instrumental in shaping culture changing processes within the company and developing the performance suite of company culture and leadership training for employees. 

Michel has an undergraduate degree in education and a master’s degree in industrial psychology. She received the company’s highest honor, the Thomas Crowley Trophy, in 2008.

Jacksonville-based Crowley Holdings Inc., a holding company of the 125-year-old Crowley Maritime Corporation, is a privately held family and employee-owned company. The company provides project solutions, energy and logistics services in domestic and international markets by means of six operating lines of business: Puerto Rico/Caribbean Liner Services, Latin America Liner Services, Logistics Services, Petroleum Services, Marine Services and Technical Services. Offered within these operating lines of business are: liner container shipping, logistics, contract towing and transportation; ship assist and escort; energy support; salvage and emergency response through its 50 percent ownership in Ardent Global; vessel management; vessel construction and naval architecture through its Jensen Maritime subsidiary; government services, and petroleum and chemical transportation, distribution and sales. Additional information about Crowley, its subsidiaries and business units may be found at