Growing Responsibly

In 2025, Crowley saw the results of several years of sustained effort to strengthen the maritime workforce. Long-term investments in recruiting, training and partnerships with maritime unions, education providers and community and industry organizations reduced unfilled mariner positions across marine operations. 2025 staffing reached its best level in many years, with the fewest gapped billets across all fleets since measurement began in 2020.

This progress reflects consistent follow-through and teams working together with clear ownership, rather than isolated efforts. By strengthening the workforce that supports U.S.-flagged operations, Crowley helps reinforce the long-term strength of the maritime workforce essential to Jones Act trade and domestic supply chains.

Sustaining the mariner workforce depends on engagement across the full education ecosystem, from early career awareness through advanced maritime training. To help build the future pipeline, Crowley awarded 19 Thomas B. Crowley Sr. scholarships, bringing the company’s total scholarship investment to more than $4 million to date. Alongside broader maritime literacy and career‑pathway initiatives, these investments support the development of maritime careers and help prepare the next generation entering the industry.

In 2025, Crowley continued its longstanding partnership with Junior Achievement, supporting early-career awareness and workforce readiness. Employees engaged students through classroom instruction, career panels and terminal tours focused on supply chain, logistics and maritime careers. This sustained commitment was recognized as Crowley was named Junior Achievement of North Florida’s 2025 Company of the Year, reflecting consistent workforce development efforts that reached more than 1,700 students across the United States.

Crowley also expanded its Junior Achievement engagement in Honduras and El Salvador, aligning career development with regional workforce needs. Employees also supported Junior Achievement’s STEM program with mentoring and professional development webinars. These efforts, paired with 10 scholarship recipients with Crowley mentors. In total, they reached more than 350 participants, reinforcing Crowley’s focus on practical skill‑building and employment readiness.

In 2025, Crowley expanded its partnership with Rethreaded, a nonprofit organization that provides employment pathways for people rebuilding their lives after being survivors of human trafficking.

Through its procurement partnership with Rethreaded, Crowley integrated a circular sourcing model into its operations. Textiles donated through organized employee drives are turned into industrial rags that Crowley buys and uses across its operations. This gives donated materials a second use before they are discarded. Optional volunteer activities and financial support expanded the partnership beyond purchasing.

The partnership helped Rethreaded participants learn more about logistics and gain access to certifications as the nonprofit added jobs to meet Crowley’s supply needs. It also shows how purchasing decisions can support suppliers that create jobs and build skills.

In 2025, Crowley relaunched its enterprise safety principles, clarifying expectations for accountability, following norms, learning from risk and stopping work when conditions are unsafe. The principles emphasize practical behaviors such as planning work, recognizing hazards, and speaking up to ensure Crowley’s safety culture is embedded and practiced consistently in daily operations.

As part of this work, frontline employee feedback, operational testing and collaboration with LHR Safety contributed to the creation of the LashIt™ tool, a new, ergonomically designed solution for marine terminal cargo lashing operations. After prototype testing in Jacksonville, the tool was deployed across six marine terminals, demonstrating how Crowley empowers frontline employees to turn safety principles into practical tools.