News and Media

Demurrage and Detention billing and collections – Carrier Credit Services, Inc.

2014-08-27

Crowley Liner Services has entered into an agreement with Carrier Credit Services, Inc. (CCS) to manage the billing and collections of demurrage and detention charges incurred in St. Thomas and St Croix effective October 1, 2014. Your current terms and conditions that apply to demurrage and detention in the V.I. will not change. CCS is providing their expertise and resources to better manage this activity in the future.

Beginning October 1, 2014, CCS will prepare all bills and payments should be made directly to CCS at the remittance address below.

Remittance Information for CCS
5350 W Hillsboro Blvd., Ste. 107
Coconut Creek, FL 33073
collections@ccspr.net

Contact information for CCS:
Billing Questions: billing@ccspr.net
Collections questions: collections@ccspr.net
General questions: customerservice@ccspr.net
Coconut Creek, Florida: 954-739-7338
San Juan, Puerto Rico: 787-753-0303

Any bills that originated prior to October 1, 2014 with Crowley letterhead should be paid to Crowley and remitted as per instructions on the bill.