Terminal Escort Fee and Seal Fee at Port Everglades and Jacksonville

To Our Crowley Partners,

We have some important updates to share:

Terminal (TWIC) Escort Fee:
Effective January 1, 2024, a $75 per instance Terminal Escort fee will be assessed to all trucks requiring an escort in line with U.S. Customs and Border Protection (CBP) requirements regarding port access under the Transportation Workers Identification Card (TWIC) regulation. The fee is payable by credit card only. Prior to entry, port security will approach your truck with a portable credit card reader to collect payment.

Seal Fee:
Effective January 1, 2024, a charge of $25 per seal will be added to the Bill of Lading for containers delivered with non-compliant seal on the container. This covers the cost of the Carrier to place a compliant High Security seal on the container. Crowley is a CTPAT-certified carrier; therefore, all shippers are required under the CTPAT regulations to tender or accept containers for international shipment only with high security seals that meet or exceed ISO17712 standards. The charge will not apply for shipments to/from Puerto Rico.

If you have any questions, please contact your sales representative or the Customer Care Department at 1-800-CROWLEY. (1-800-276-9539).

Thank you for taking note of these changes.

Carry the World. Forward.