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Puerto Rico Documentation Cut-Off Policy


In order to comply with all government agency requirements, including the 24-hour rule for documentation (Carta Circular de Rentas Internas Núm. 14-05), established by the Puerto Rico Department of Treasury “Departamento de Hacienda,” Crowley will be strictly enforcing its Shipping Instructions Cut-Off time of 4:00 p.m. on the day prior to sailing. Effective April 23, 2018, any cargo that has not met this documentation deadline will not load for its scheduled sailing.

The following information must be submitted to by the 4:00 p.m (day before sailing) deadline: 

For any questions, please contact your sales representative or the Customer Care Department at 1-800-CROWLEY.