Please be aware that the port at Santo Tomas de Castilla, Guatemala, continues to experience severe congestion. Over the last few weeks, the port has been experiencing operational challenges with the combination of employee strikes, handling high volumes of cargo and staff turnover. The congestion is affecting both deliveries and departures at the port. The Port Authority is implementing temporary processes in order to expedite the entry and exit of cargo. However, additional delays are anticipated until the congestion decreases.
We will keep you informed as we learn more, and we apologize for any inconvenience this may cause you. If you have any questions, please contact your sales representative or the Customer Care Department at 1-800-CROWLEY.