News and Media

Hurricane Season 2019: We are Committed to the Continuity of Your Supply Chain

As we enter the 2019 hurricane season, we reflect on lessons learned from the tragedies in the fall of 2017 in Puerto Rico and the Caribbean islands. It’s a good time to share what has changed in Crowley since then, and what remains the same.

What has changed?

Faster Ships with More Capacity – Two new combination container/roll on-roll off “ConRo” ships, MV El Coquí and MV Taíno, were introduced to speed cargo to Puerto Rico from the U.S. mainland in just over two days versus barge service of six days.
Refrigerated Shipments – We have significantly increased our capacity for handling refrigerated containers and added 400 new, 40-foot, high-cube reefer containers to the existing fleet of 5,200 refrigerated boxes. We have also introduced cool-dock compliant, refrigerated warehouse loading capabilities in Jacksonville.
San Juan Terminal Modernization – We have added a new 900-foot pier; three new container gantry cranes (the first new gantry lanes delivered in over 60 years); new seven-lane entrance and exit gates; six new container toploaders; and several large generators capable of powering the entire terminal including cranes during a power loss, all of which continue the velocity of your cargo from the water, through the terminal.
Trucking Capacity – We have significantly increased our trucking capabilities by onboarding more carriers through the growth of our U.S. land transportation business.
Technology – Our new terminal operating system technology reduces gate transaction times in both Jacksonville and San Juan to less than 30 minutes.

What remains the same?

Our Support and Commitment – We’ve given 60+ years of support to our customers in Puerto Rico and the Caribbean islands in times of need, and every other day, to deliver evolving, innovative supply chain solutions.
Our Flexibility – We have the resources and ability to quickly marshal additional equipment, including access to our fleet of over 200 vessels, comprised in part by flat deck and heavy lift barges and other breakbulk solutions, to ensure your supply chain, and your products to people aren’t interrupted.
Our People – With over 350 employees in Puerto Rico and throughout the Caribbean, we are the local people who know.
Our Investment – We continue to invest in new equipment, service enhancements and people development.

We continue to be committed to the speed and resiliency of the critical supply chains for Puerto Rico and the Caribbean islands. While we hope that this is an uneventful hurricane season, we invite you to review your family preparation and business continuity plans ahead of time. For helpful tips, please review our Home Preparedness Guide, which offers helpful advice on taking adequate precautions before, during and after a disaster.