News and Media

Demurrage, Detention and Chassis Usage Billing and Collections – Carrier Credit Services, Inc

2013-12-23

Dear Valued Customer,

Crowley Liner Services has entered into an agreement with Carrier Credit Services, Inc. (CCS) to manage the billing and collections of demurrage, detention and chassis usage charges incurred in Puerto Rico effective January 1, 2014.

Beginning January 1, 2014, CCS will prepare all bills and payments should be made directly to CCS at the remittance address below.

Remittance Information for CCS
5350 W Hillsboro Blvd., Ste. 107
Coconut Creek, FL 33073
collections@ccspr.net

Contact information for CCS;
Billing Questions: billing@ccspr.net
Collections questions: collections@ccspr.net
General questions: customerservice@ccspr.net
Coconut Creek, Florida: 954-739-7338
San Juan, Puerto Rico: 787-753-0303

Any bills that originated prior to January 1, 2014 with Crowley letterhead should be paid to Crowley and remitted as per instructions on the bill.

If you have any questions please, contact your sales representative or the Customer Care Department at 1-800-276-9539.

Please visit Crowley.com for schedule changes and operational updates. Crowley’s current sailing schedules are always available by visiting http://www.crowley.com/What-We-Do/Shipping-and-Logistics/Liner-Container-Shipping/Routes-Sailing-Schedules-and-Locations/Liner-Route-Details-and-Sailing-Schedules.

Thank you for your continued support,

Crowley