Leading with Integrity

Crowley refreshed its previous materiality assessment for sustainability to better reflect the evolving priorities of stakeholders and the long-term success of the business. This strategic update sharpened our focus on high-impact topics, laying the groundwork for targeted action and measurable progress over the next 3 to 5 years. The prioritized nine materiality topics ensure that our governance efforts remain transparent, ethical and aligned with stakeholder expectations. They also guide our sustainability strategy and reporting as we move forward.

In 2024, Crowley unified its operational and corporate safety efforts under a single leadership structure, forming the Safety and Environmental Assurance (SEA) team. This strategic alignment enhances our ability to manage risk, streamline compliance and respond across all sectors. By fostering greater consistency and agility, SEA strengthens our governance capabilities and supports business resilience. It also reinforces our long-standing commitment to safety, environmental stewardship and operational excellence, ensuring we exceed expectations from customers, employees and regulators.

Crowley continues to evolve and strengthen cybersecurity practices in alignment with industry and international standards. These actions enhance compliance and technology readiness across our digital systems. To reinforce trust, we’ve deployed secure, scalable and modern technologies, as well as streamlined operations to reduce complexity and improve response times to threats. Higher capabilities enable faster, more informed responses to potential security events. These actions reflect our ongoing commitment to safeguarding information and maintaining stakeholder trust.

Land transportation is a complex and demanding field, and safety isn’t optional. In 2024, Crowley supported efforts to enhance visibility and accountability across our carriers and fleets. By integrating and enhancing technologies like GPS tracking, video monitoring and driver platforms, teams have reduced the severity of incidents and improved cargo security. These tools also help optimize routes, reducing fuel use and emissions. We continue to stand behind systems, technologies and processes that protect people, goods and the environment at every mile.

Since launching our on-dock rail (a specialized railway track enabling goods from ships to be loaded faster and directly onto trains instead of trucks) at the Port of Jacksonville (JAXPort) terminal in 2021, we have advanced environmental responsibility and operational efficiency. In 2024, our rail operations helped eliminate over 250,000 miles from truck trips, resulting in a 15.9% reduction in CO₂ emissions (884 metric tons). These efforts contribute to a cleaner future, operational efficiencies, reduced roadway congestion and shorter wait times at our terminal gates.