In an effort to offer the highest levels of service and efficiency, Crowley is excited to announce we are consolidating our current operations in Guaynabo, Puerto Rico. Our NVO (non-vessel operating)/LCL (less-than-container load) operations and warehouse and distribution center will be moved into a single location. With this exclusive facility, we will be able to offer enhanced efficiency, while providing increased security, yard and parking space, as well as more receiving doors and dock space for faster handling of your cargo. We are also streamlining our technology to one Warehouse Management System (WMS), which will allow us to provide additional tracking of the status of your shipments.
The new combined location will be at Building #13 in Free Trade Zone #61, Rd 165, KM 2.4, Guaynabo, PR 00965.
Beginning Monday, April 4, customers with LCL and cross-dock business should reroute cargo to Building #13. Receiving hours for this new location will be Monday through Friday, 7:30 a.m. to 4:30 p.m. (EST). Our existing facility for these services, Building #11, will accept inbound and outbound cargo until Friday, April 1, at 12 p.m.
The warehouse and distribution center operations in Building #13 are set to begin on Monday, April 18, and will replace the current facility, located in Building #12. Operating hours will be Monday through Friday, 8 a.m. to 5 p.m. (EST). Inbound and outbound orders and dispatch goods will continue to be received at Building #12 until 12 p.m. on Wednesday, April 13. After this time, service will be put on hold while we relocate to Building #13.
We thank you for the opportunity to improve our services and for your patience with us as we move to a location that will better serve your needs.