Crowley Hurricane Relief

How to Ship Relief Cargo to Puerto Rico and the Caribbean

Two hurricanes have left residents of Puerto Rico and Caribbean Islands reeling and in need of emergency relief supplies. Crowley has already moved over 2,000 government relief agency loads into the region and is working tirelessly in the ongoing efforts to position more relief cargo and supplies. We also know people want to help, so Crowley has developed special shipping rates and instructions for how you can send materials and supplies to family, friends, and others in need in Puerto Rico, the U.S. Virgin Islands, Anguilla, St. Maarten and Tortola. Here’s what you need to know:

  • We can receive your relief cargo and packages at various U.S. locations (listed below) and then assist with loading your goods into ocean shipping containers for transport.

  • All shipments must be pre-paid by credit card at the receiving locations.

  • Due to conditions at the Port of San Juan and the Virgin Islands, and the volume of other aid shipments, our vessel sailings may be varied, but please know that your cargo will sail as soon as possible.

  • To qualify for discounted shipping rates, the items must be for personal use – not for resale -and must go to an individual (consignee) with an address, phone number and email. We understand communications are difficult now, however, we must have a way to contact the receiving party when goods arrive at the destination.

  • Commercial customers, please know that we are also here to help you get your cargo to customers in these impacted areas.


Cargo Drop-Off/Receiving Locations

Springfield Gardens,
N.Y. (Brooklyn)

150-15 183rd St.
Springfield Gardens, NY 11413

Receiving Hours:
M-F 8 a.m. – 5 p.m.

Cut-Off: Thur. 4 p.m.

Contact: Allan Hunte 917-371-5808 

Jacksonville, Fla.
Crowley Logistics, Inc.
2061 SCL Drive Jacksonville, FL 32209

Receiving Hours:
M-F 8:30 a.m. – 4:30 p.m.

Isis Medina 904-727-4155
or Crystal Mason 904-727-2238

Orlando, Fla.
Crowley Logistics
C/O PS Freight Systems
1934 Silver Star Road Orlando, FL 32804

Receiving Hours:
M-F 10 a.m. – 6 p.m., Sat. 10 a.m. – 2 p.m.


Anita or Paul Singh:

407-298-9887 or 888-636-3939

Crowley Logistics, Inc.
10205 NW 108th Ave Miami, FL 33178
Tel: 305-470-4600

Receiving Hours:

M-F 8:30 a.m. – 4:30 p.m.


Johanna Vargas 305-463-4809

Karlos Soto 786-452-2682

Cargo Pick-Up Locations  

EZ Shipping
Hamm Building, 2nd floor
Blackburn Highway, Tortola
Contact: 284 494 1515

St. Maarten
South Atlantic Shipping
#2 Ground Dove Road
Pointe Blanche, St. Maarten
Contact: 721 542 4735

JTC Customs Brokerage
PO Box 1111, Water Swamp
Anguilla AI-2640
Contact: 264 497 8500

Puerto Rico
Crowley Caribbean Logistics
International Mercantile Center
Rd 165 K.M. 2.4 Bldg. #13
Guaynabo, PR 00965
Phone: 787-230-7300

St. Thomas
Crowley Caribbean Logistics Inc.
8002 Lindberg Bay STE 4
St. Thomas, VI
Contact: 340-715-8589

St. Croix
O’Neale’s Transport
Wilfred Allick Container Port
PO Box 7550
Christiansted, St. Croix
Contact: 340-778-1111


For more information, please contact Crowley Customer Care at 1-800-276-9539, and for sailing schedules, please visit