Eddystone, Pennsylvania (Penn Terminals)

Lift-On/Lift-Off Ocean Cargo (Liner) Services Offered via this Port

Address: Penn Terminals, Inc., 1 Saville Ave., Eddystone, PA 19022

Sailing Schedule: Weekly service each Thursday, Transit time is 6 days, Arrival day in San Juan is Wednesday

Cargo Drop off & Pick Up

• All Master Bills of Lading and related documents (including ITN number) for loaded containers must be submitted electronically to caribbeandoc@crowley.com by the voyage documentation cut-off.
• Documentation for all hazardous commodities must be submitted as far in advance as possible to bookingrequests@crowley.com as approval is required prior to in-gating.
• Upon entry to the port, the placarded IMO classes must match the classes submitted prior to dispatch, or the container will be rejected, potentially leading to additional charges at the port.
• Vehicle shipping customers will now have to provide Vehicle Identification Numbers (VINs) as part of the booking process.
• All non-container cargo (vehicles and break bulk) require an appointment for delivery or pickup.
  • Email PTICSBreakbulk@PennTerminals.com to make an appointment by 1500 the day before the cargo will be picked-up or delivered.
    • Phone calls cannot be accepted for making appointments as there is no record of the request.
  • Appointments are made for a specific day but are “first come-first served” during that day.
  • A template can be provided for requesting an appointment or multiple appointments for those customers who regularly pick up cargo.
  • Missed appointments (“no shows”) and unplanned arrivals for delivery or pick-up may be subject to a $100 per truck penalty to curb repeated abuse of the appointment system.
    • Payments can be made by cash or credit card. No checks.

Vehicle Payments

• Payment is required prior to making your appointment for vehicle delivery.

Non-TWIC Escort Fees

• The Penn Terminals security contractor provides an escort service for drivers of non-containerized cargo only for a fee of $80 payable by cash or credit/debit card. No checks.
• All drivers moving containerized cargo must have a valid TWIC.

Gate Hours

• Containers: Monday through Friday, 0600 – 1630
• Non-Container: Monday through Friday, 0700 – 1500

Who to contact with questions:

• Crowley Customer Care: 1-800-CROWLEY (276-9539)
• Penn TerminalsCustomer Care: 610-499-3009
• Penn Terminals Operations Manager: Roy Divalerio
• Penn Terminals Vehicle Shipping: Contact Us
• Penn Terminals Break Bulk: Contact Us
• Penn Terminals Produce and Non-hazardous Cross-dock: Contact Us

Directions to Penn Terminals:

FROM PHILADELPHIA & NORTH:
I-95 South
Exit 8 (Chester Watefront/Ridley Park)
Left at end of ramp
After 1/2 Mile, turn right onto Route 291 West
Turn left at fourth traffic light onto Saville Avenue
Penn Terminals is straight ahead at end of road

FROM DELAWARE & SOUTH
I-95 North
Exit 8 (Chester Watefront/Ridley Park)
Right at end of ramp
After 1/2 Mile, turn right onto Route 291 West
Turn left at fourth traffic light onto Saville Avenue
Penn Terminals is straight ahead at end of road

FROM 476
Take I-95 North to the first exit (8)
Exit 8 (Chester Watefront/Ridley Park)
Right at end of ramp
After 1/2 Mile, turn right onto Route 291 West
Turn left at fourth traffic light onto Saville Avenue
Penn Terminals is straight ahead at end of road

FROM SOUTH JERSEY
Cross the Commodore Barry Bridge
Take first exit on the bridge to 291 and 13
Stay to the left to 291 and continue around and under bridge to Flower Street which parallels bridge
Turn left at third light onto 291 (AKA Second St)
Continue on route 291 (AKA INDUSTRIAL HWY)
Turn right after Harrah’s Casino onto Saville Ave
Penn Terminals is straight ahead at end of road