News and Media

U.S. Detention and Demurrage Billing Changes Effective January 1, 2015

2015-01-28

As a reminder, Crowley Liner Services has entered into an agreement with Carrier Credit Services, Inc. (CCS) to manage the billing and collections of demurrage, detention and energy charges incurred in the U.S. effective January 1, 2015. CCS is providing their expertise and resources to better manage this activity in the future.

Beginning January 1, 2015, CCS will prepare all bills and payments should be made directly to CCS at the remittance address below.

Remittance Information for CCS
5350 W Hillsboro Blvd., Ste. 107
Coconut Creek, FL 33073
collections@ccspr.net

Contact information for CCS;
Billing Questions: billing@ccspr.net
Collections questions: collections@ccspr.net
General questions: customerservice@ccspr.net
Coconut Creek, Florida: 954-739-7338
San Juan, Puerto Rico: 787-753-0303

Any bills that originated prior to Januray1, 2015 with Crowley letterhead should be paid to Crowley and remitted as per instructions on the bill.

Also note that effective Sunday, March 1st, 2015, the following updated Free time and Charges thereafter will be applied for US Import and Export Detention and Demurrage:

US IMPORT AND EXPORT DEMURRAGE

Demurrage charges are applied for storage of laden containers while in Crowley’s care in a port, inland depot or container yard. Demurrage is applied after the designated free time listed below.

Free

Equipment

Charge

Days

Type

Per Day

5

Dry Container, Garment on Hanger (GOH)

$85.00

5

Refrigerated Container, Non-Operating Reefer (NOR), Flatbed, Flatrack, Lowboy, Stepdeck, Tank container or trailer, Open Top, and other specialized equipment

$195.00

  • Following the 11th day after expiration of free time on refrigerated or specialized equipment an additional $100 per day per diem will be assessed

 

US IMPORT AND EXPORT DETENTION

Detention charges are applicable when a customer does their own trucking and are applied for the holding of containers while in our customers’ care outside a port, inland depot or container yard. Detention charges are also applicable at customer pool locations where Crowley performs the trucking. Detention is applied after the designated free time listed below.

Free

Equipment

Charge

Days

Type

Per Day

5

Dry Container, Garment on Hanger (GOH)

$85.00

5

Refrigerated Container, Non-Operating Reefer (NOR), Flatbed, Flatrack, Lowboy, Stepdeck, Tank container or trailer, Open Top, and other specialized equipment

$195.00

5

Chassis

$45.00

  • Following the 11th day after expiration of free time on refrigerated or specialized equipment an additional $100 per day per diem will be assessed

The Detention and Demurrage adjustments will be applicable to all open tariff and service contract rates.