New Dynamic Route Finder Enhances Customer Experience

Shipping and Logistics

New Dynamic Route Finder Enhances Customer Experience

01/31/2018

Crowley logistics now offers customers an exciting new solution for supply chain planning throughout the company’s service network. This new interactive, full and less-than-container load, Dynamic Route Finder enables customers the ability to identify ocean transportation options based on real time vessel schedules – 24 hours a day, 365 days a year. It also provides updated transit times, cargo and documentation cut-off times and contact information.

This dynamic tool, which is available via http://www.crowley.com/findaroute , enhances the customer experience with an intuitive, functional interface, and reduces the need for phone calls by providing an online self-service tool. It also eliminates manual efforts required to maintain schedules, ensuring that published schedules are more accurate and comprehensive.

With hundreds of sailings to over 50 destinations throughout Latin America, Puerto Rico and the Caribbean Basin, this is one more way we strive to be your full-service, trusted supply chain partner. While this tool is intended to increase the velocity of your supply chain, our People Who Know are always available to answer your questions by calling 1-800-CROWLEY.

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