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Small Business Program

Our Small Business Program (SBP) has been designed to make it easier for qualified small businesses (SB), small disadvantaged businesses (SDB), women-owned businesses (WOB), veteran-owned small businesses (VOSB), service-disabled veteran-owned small businesses (SD-VOSB) and HUBZone companies to market their products or services to Crowley and our business partners.

Our Small Business Liaison Officer (SBLO) provides services to minority and women-owned businesses, including maintaining a database of qualified companies, conducting one-on-one coaching on our procurement and contracting opportunities and processes and acting as an advocate for small business utilization — both company-wide and with prime contractors and customers.

More Information

SBP Process

The SBLO is responsible for the development and implementation of the SBP, observing the following process:

  1. A Company is introduced to the SBLO by referral or direct contact.
  2. The SBLO contacts the business to identify its area of expertise.
  3. The business is required to register online with the SBA Pro-Net Database & CCR.
  4. SBLO or a member of our procurement staff verifies that the business is not in the Excluded Parties List System (EPLS).
  5. Three commercial reference contacts must be provided to the Coordinator, based on the company’s performance history. Contact information should include the company's name, plus a contact person’s name and telephone number.
  1. Following submission of registration on Pro-Net and the past performance documentation, the SBLO will request additional information and/or a meeting(s) with the company to become more familiar with its product or service.
  2. Once the SBLO is familiar with the SB’s products or services, that company will be introduced to the appropriate Crowley representatives and, if necessary, give a capabilities presentation(s).
  3. The SB’s will be placed on an internal source listing for their expertise, or if available, placed on a bidder list for an upcoming bid opportunity.
  4. The SBLO will assist in matching the qualified SB’s source list companies to appropriate Crowley representatives as procurement opportunities are identified within company-wide procurement operations.
  5. All documentation is kept for reference and review by the appropriate government agency.
  6. The SBLO Develops and manages supplier reporting systems to track diverse supplier spends on a regular basis, and is responsible for all related reporting requirements.

Demonstrating capability by placement on a bidder or source list does not guarantee work with Crowley. Many other program requirements must be met such as safety, quality, staffing, environmental and demonstrated responsibility.

Opportunities

Some opportunities for SB’s may include the general procurement of products and services and the provision of professional services, such as IT consulting, engineering, personnel services, custodial, catering, building maintenance, equipment maintenance and construction contracts.

Small Business Program Policy

The purpose of our Small Business Program is to create a more level playing field that creates a fair and equitable environment for SB, SDB, VOSB, SD-VOSB, HUBZone and WOSB firms who wish to pursue supply chain and contracted service opportunities with Crowley. Crowley prohibits discrimination against any person or business pursuing these opportunities on the grounds of race, creed, color, national origin or sex. Crowley manages its contracting and purchasing programs so as to prevent and resolve any claims of discrimination and is committed to expanding the SBP participation in its direct contracts and subcontracts when possible.

SB’s Qualification

Federal Regulations and Title 28 require adequate and timely consideration of minority business enterprises in all Crowley contracting decisions. To qualify under these guidelines, a minority group must control the business enterprise (see below).

To ensure that African American, Alaska Native and/or American Indian, Asian American, Pacific Islanders, Hispanic, Women Business Enterprise and HUBZone firms benefit from procurement opportunities created by Crowley and its contractors, the Small Business Program will require the following from Small Businesses:

  1. Proof of ownership
  2. Control
  3. Management Agreement
  4. Capacity, including required bonding and insurance
  5. Certification by the Small Business Administration (SBA).

Qualified SB’s can be sole proprietorships, partnerships, corporations or joint ventures that meet the following criteria:

  1. At least 51% owned, controlled and actively managed by minority group members
  2. Currently performing a business function that is useful to Crowley
  3. Current certification from SBA for SDB and HUBZone classifications
Definitions

Small Business — Size standards that define the maximum size that a firm, including all of its affiliates, may be to participate in federal government programs that are reserved for small businesses. The Small Business Act’s definition of what constitutes a small business will vary from industry to industry to reflect industry differences accurately. Learn more about the SBA’s Size Standards.

Minority — A person who is a citizen or lawful permanent resident of the U.S. and who is either one or a combination of:

  1. African American (a person having origins in any of the black racial groups of Africa)
  2. Alaskan Native and/or American Indian (a person having origins in any of the original peoples of North America)
  3. Asian American (a person having origins in any of the original peoples of the Far East, Southeast Asia, the Indian subcontinent or the Pacific Islands)
  4. Hispanic (a person of Mexican, Puerto Rican, Cuban, Central or South American or other Spanish culture or origin, regardless of race)
  5. Woman (a person of the female gender)
  6. Veteran (The term “veteran” means a person who has served in the active military, naval or air service, and who was discharged or released under conditions other than dishonorable)
  7. Service Disabled Veteran (A Service-Disabled Veteran is a person who has served in the active military, naval or air service, and who was discharged or released under conditions other than dishonorable, and whose disability was incurred or aggravated in line of duty in the active military, naval or air service. To be considered a Service-Disabled Veteran, the veteran must have an adjudication letter from the Veterans Administration (VA), a Department of Defense Form 214, Certificate of Release or Discharge from Active Duty or a Statement of Service from the National Archives and Records Administration, stating that the veteran has a service-connected disability)
  8. HUBZone (To qualify for the HUBZone program, a business (except tribally owned concerns) must meet the following criteria:
  • It must be a small business by SBA standards
  • It must be certified by the SBA as a HUBZone business
  • It must owned and controlled at least 51% by U.S. citizens, a Community Development Corporation or an agricultural cooperative or an Indian tribe
  • Its principal office must be located within a “Historically Underutilized Business Zone,” which includes lands considered Indian Country and military facilities closed by the Base Realignment and Closure Act

Additional Criteria

  • At least 35% of its employees must reside in a HUBZone
  • Existing businesses that choose to move to qualified areas are eligible. To fulfill the requirement that 35% of a HUBZone firm’s employees reside in the HUBZone, employees must live in a primary residence within that area for at least 180 days or be a currently registered voter in that area.
  1. Small Disadvantaged Business  — A business that is at least 51% unconditionally owned by one or more socially and economically disadvantaged individuals as set forth in Sec. 124.105. For the requirements relating to tribes and ANCs, NHOs or CDCs, see Sec. 124.109, 124.110 and 124.111, respectively. All Small Disadvantaged Businesses must be certified as such by the SBA. 

    African American Business Enterprise — (AABE) An African American-owned business meeting the following criteria:
  • The business must be a continuing, independent, for-profit business that performs a commercially useful function and is at least 51% owned and controlled by one or more African American individuals. Or, in the case of any publicly owned business, at least 51% of the stock must be owned and controlled by one or more African American individuals
  • One or more African American individuals must control the management and daily business operations, as follows:
  1. "Control" as used in the above clause, means exercising the power to make policy decision.
  2. "Operate", as used in the above clause, means being actively involved in the day-to-day management of the business.

Alaska Native Business Enterprise (ANBE) —  An Alaska Native owned business, as follows:

  • The business must be a continuing, independent, for-profit business that performs a commercially useful function, and is at least 51% owned and controlled by one or more Alaska Native individuals. Or, in the case of any publicly owned business, at least 51% of the stock of must be owned and controlled by one or more Alaska Natives.
  • One or more Alaska Native individuals must control the management and daily business operations, as follows:
  1. "Control" as used in the above clause, means exercising the power to make policy decision.
  2. "Operate", as used in the above clause, means being actively involved in the day-to-day management of the business.

Women Business Enterprise (WBE) — A female owned business, that meets the following criteria:

  • The business must be a continuing, independent, for profit-business that performs a commercially useful function, and is at least 51% owned and controlled by one or more women. Or, in the case of any publicly owned business, at least 51 percent of the stock must be owned and controlled by one or more women.
  • One or more women must control the management and daily business operations.
  1. "Control" as used in the above clause, means exercising the power to make policy decision.
  2. "Operate", as used in the above clause, means being actively involved in the day-to-day management of the business.
Contact Information

EAST COAST
John Azzo
Small Business Liaison Officer
Crowley Maritime Corporation
9487 Regency Square Blvd N
Jacksonville, FL 32225
Email: john.azzo@crowley.com 
Telephone: (904) 727-2366 
Fax: (904) 727-4101

WEST COAST
Alun Jones
Small Business Liaison Officer
Crowley Maritime Corporation
1102 SW Massachusetts Street
Seattle, WA 98134
Email: alun.jones@crowley.com 
Telephone: (206) 332-8251 
Fax: (206) 332-8551

Links Of Interest

SBA Pro-Net Database 
DOT/PF Civil Rights Disadvantaged Business Enterprises (DBE) 
Excluded Parties List System (EPLS)
Central Contractor Registration (CCR)

Small Business Resources

U.S. Small Business Administration 
Standard Industry Classification Code (SIC) Search 
North American Classification System (NAICS) Search

It is the policy of Crowley Maritime Corporation to assure methods that allow fair and equitable opportunity to SB, SDB, VOSB, SD-VOSB, HUBZone and WOSB business firms for supply chain and contracted service opportunities with CROWLEY. CROWLEY prohibits discrimination against any person or business pursuing these opportunities on the grounds of race, creed, color, national origin or sex. CROWLEY manages its contracting and purchasing programs to prevent and resolve any claims of discrimination and is committed to expanding the SBP participation in its direct contracts and subcontracts when possible.

Thomas B. Crowley, Jr.
Chairman & CEO